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FAQ's

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

We accept bank transfers, cash deposits at BBVA Bancomer ATMs or branches, and PayPal.

Our guarantee covers the free rescheduling of your trip in case of adverse weather conditions or other unforeseen factors. We are committed to providing you with a safe and enjoyable experience, and we will work with you to find the best solution.

 

We are located in the Ampliación San Marcos neighborhood in Xochimilco, Mexico City, Mexico.

You can contact us through our social media, WhatsApp, and email.

Yes, you can request a refund 72 hours before your trip’s departure. If a refund is not possible, we will hold your trip for a date when you are available.

The minimum age to participate is 4 years old and the maximum age is 80 years old.

There is no Wi-Fi access, but there is a signal in some points closer to civilization. Keep in mind that in more remote areas, the signal may be limited or nonexistent.

At Go Mexico Adventures, we are passionate about creating unique and authentic experiences in the beautiful landscapes of Mexico. Our dedication to quality, safety, and customer satisfaction sets us apart. With us, you will explore amazing destinations with expert local guides, ensuring every adventure is unforgettable. Come and discover Mexico in a way you never imagined!

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