+52 56 5927 1819
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+52 56 5927 1819

FAQ's

Find information about our kayak tours, private trajineras, gastronomic experiences, and ecotourism activities in Xochimilco.
If you have additional questions, feel free to contact us before making your reservation.

Reservations and Payments

Yes. All our experiences operate by prior reservation only in order to properly prepare routes, meals, logistics, and personalized attention.

You can book directly through our website or contact us through our official communication channels.

We accept bank transfers, electronic payments, and other digital payment methods depending on the experience booked.

It depends on the experience. Some activities are priced per person, while others operate with a private group rate. This information is specified in each experience description.

Most of our experiences are designed as private activities or for small groups, creating a more relaxed and personalized experience.

Modifications and cancellations depend on the type of experience and the notice given before the reservation date. We recommend contacting us as soon as possible to review your case.

Experiences and Activities

We currently offer kayak experiences, private trajinera tours, gastronomic experiences, chinampa activities, and ecotourism experiences in Xochimilco.

Our activities take place in different areas of Xochimilco, including locations within the Laguna del Toro Ecological Reserve and other natural canals throughout the region.

Chinampas are traditional agricultural systems built on artificial islands within the canals of Xochimilco and are considered an important part of the area’s cultural and ecological heritage.

The duration depends on each activity. We offer half-day experiences, full-day activities, and special sunrise or sunset tours.

Yes. Some experiences can combine kayaking, gastronomy, trajinera tours, and chinampa activities within the same reservation.

Each experience includes different services depending on the activity booked. Detailed information is available in each experience description.

Kayak and Water Experiences
No. We offer beginner-friendly experiences and provide basic instructions before the tour begins.
Most of our routes are considered easy to moderate in physical difficulty.
Yes. All activities are designed to operate with basic safety measures and guided assistance throughout the experience.
Yes. Kayak experiences include life jackets and the necessary equipment for the activity.
Depending on weather conditions, some experiences may be rescheduled to ensure safety and the quality of the activity.
Yes. Some experiences are suitable for children and families. We recommend checking the minimum age requirements for each activity.
Gastronomy and Food Experiences
Some experiences include breakfast, lunch, dinner, or tasting experiences within the chinampa.
In several experiences, the meals are part of the gastronomic experience developed directly within the chinampa environment.
Yes. Some experiences can be adapted with vegetarian options upon prior request.
Yes. We offer private experiences for couples, groups, and special celebrations.
Location and Access
The meeting point depends on the experience booked and is shared with each visitor in advance.
Depending on the experience location, private parking or nearby public street parking may be available.
Xochimilco is located in the southern part of Mexico City and can be reached by car or ride-sharing apps.
Some experiences take place within the Laguna del Toro Ecological Reserve, while others are located in different areas of Xochimilco.
Nature and Responsible Tourism
Depending on the season, visitors may observe birds, wetlands, native vegetation, natural canals, and different ecological landscapes of Xochimilco.
We aim to develop experiences that respect the natural environment while promoting ecosystem care and the conservation of the spaces where we operate.
Our activities help create appreciation for natural spaces and promote low environmental impact experiences.
We recommend not leaving trash behind, respecting flora and fauna, avoiding canal pollution, and following all instructions during the experience.
Groups and Private Experiences

Yes. Some experiences can be adapted for private groups and special activities.

Yes. We can organize private activities for schools, companies, and special projects.
Yes. Some experiences can be customized for private celebrations, romantic proposals, or special gatherings.

Yes. We offer calm and accessible activities for older adults depending on the selected experience.

General Recommendations
We recommend comfortable clothing, sunscreen, a hat or cap, water, and appropriate footwear for outdoor activities.
Xochimilco can be visited year-round, although some seasons offer better weather conditions and natural scenery.
Yes. Many of our experiences are ideal for nature, landscape, and cultural tourism photography.
It depends on the experience and the type of activity. We recommend asking in advance before booking.